With the partnership of Lanka Metro Transit (LMT), it was able to modernize urban public transport by replacing paper and cash systems with an integrated digital ecosystem. Contactless payments and real-time fleet visibility make every journey faster and more convenient for commuters, while technology-enabled operations help LMT deliver a friendlier, more reliable, high-frequency service across its urban corridors
By replacing paper-based workflows with advanced digital infrastructure, Lanka Metro Transit has redefined the urban commuting experience. The transition has streamlined daily operations for transit authorities and drivers alike. With digital ticketing, passengers can travel with clearer information, faster boarding, and a more reliable service.
A structured, phase-by-phase approach made the shift from cash and manual processes to an integrated, scalable digital transit network smooth and low-risk.
Detailed planning shaped the foundational system architecture, including a modular, cloud-based platform and secure server infrastructure. The team mapped high-density commuter corridors and worked with PaymentConnect to build EMV-compliant payment gateways.
The pilot introduced onboard devices, the passenger mobile app, and digital fares with contactless cards, mobile wallets, and QR payments. It validated the passenger experience and gathered operational insights across the initial fleet before wider deployment.
Live GPS and service data connected buses with the Operations Control Centre, enabling route monitoring and instant alerts. Passengers gained live arrival information through the mobile app and bus stop displays, improving visibility across the network.
Following successful pilots, the platform expanded system-wide to process 500,000+ monthly digital transactions. Automated financial reconciliation, route-level revenue tracking, and continuous performance tuning keep operations efficient as the fleet grows.
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